Raghav Arora

“The secret to happy workplaces isn’t spending more money. It’s about creating the conditions that allow employees to do their best work.”
― Ron Friedman, The Best Place to Work: The Art and Science of Creating an Extraordinary Workplace

“You need to give your customers fewer reasons to be disloyal, and the best way to make that happen is to reduce customer effort.”
― Matthew Dixon, The Effortless Experience: Conquering the New Battleground for Customer Loyalty

“We know that decorating your office can make you more productive, that going for a walk can lead to better decisions, and that embracing failure can actually help you succeed.”
― Ron Friedman, The Best Place to Work: The Art and Science of Creating an Extraordinary Workplace