Spiritedbookishbabe

“Drawing upon my days as a litigation attorney, I told Anna that cases and confrontational situations are “won on facts”: “Stick to the facts. Lay out the facts with suggested solutions in plain and simple terms and in a calm voice, which would win over some board members and, in time, your CEO and COO.”
― Laura Fredricks, Hard Asks Made Easy: How to Get Exactly What You Want

“Remember, your tone is your superpower. It can invite people to hear more and say yes to your ask, or it can turn them off, and your ask will fizzle away.”
― Laura Fredricks, Hard Asks Made Easy: How to Get Exactly What You Want

“Since the ask is an “emotional firecracker” with emotions running quite high, it is important to drill down and see how important your tone of voice is when you ask. While the selection of your words when you make your ask is incredibly important, as you will see in the later chapters, my expression is “Your tone is as important as your words.”
― Laura Fredricks, Hard Asks Made Easy: How to Get Exactly What You Want

“Vita has been twice. She is doomed to go to Persia; and I mind the thought so much (thinking to lose sight of her for five years) that I conclude I am genuinely fond of her.”
― Virginia Woolf