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Spiritedbookishbabe
https://www.goodreads.com/spiritedbookishbabe
“I enjoyed your intimate letter from the Dolomites. It gave me a great deal of pain – which is I've no doubt the first stage of intimacy – no friends, no heart, only an indifferent head. Never mind: I enjoyed your abuse very much [...]
But I will not go on else I should write you a really intimate letter, and then you would dislike me, more, even more, than you do.”
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But I will not go on else I should write you a really intimate letter, and then you would dislike me, more, even more, than you do.”
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“Drawing upon my days as a litigation attorney, I told Anna that cases and confrontational situations are “won on facts”: “Stick to the facts. Lay out the facts with suggested solutions in plain and simple terms and in a calm voice, which would win over some board members and, in time, your CEO and COO.”
― Hard Asks Made Easy: How to Get Exactly What You Want
― Hard Asks Made Easy: How to Get Exactly What You Want
“Since the ask is an “emotional firecracker” with emotions running quite high, it is important to drill down and see how important your tone of voice is when you ask. While the selection of your words when you make your ask is incredibly important, as you will see in the later chapters, my expression is “Your tone is as important as your words.”
― Hard Asks Made Easy: How to Get Exactly What You Want
― Hard Asks Made Easy: How to Get Exactly What You Want
“Simplicity Stands as Technology Advances.”
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“Defensive, defensive, defensive. And you can imagine the tone of voice she had throughout our meeting: sharp, dismissive, and filled with anger that she was not being recognized for her talent and expertise.”
― Hard Asks Made Easy: How to Get Exactly What You Want
― Hard Asks Made Easy: How to Get Exactly What You Want
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