Martin

“beating the competition or one’s peers is a far more powerful weapon than financial incentives. Why do people need cash incentives to fulfill their work obligations to colleagues and customers? It is recognition of effort that is important. Managers will only strive to achieve ambitious goals if they know that their ‘best efforts’ will be recognized and not punished if they fail to get all the way.”
― Jeremy Hope, Beyond Budgeting: How Managers Can Break Free from the Annual Performance Trap

“The leadership team would then spend most of their days walking the floor trying to understand where we were struggling and why. This is a new role for most executives and one we encourage executives to embrace if this process is going to be successful. We”
― Gary Gruver, Leading the Transformation: Applying Agile and DevOps Principles at Scale

“Making a fixed promise that is subject to high levels of uncertainty and then requiring people to meet that promise at all costs is like putting the performance cart before the horse. The result is likely to be the distortion of profitability over time and, in exceptional circumstances, outright fraud.”
― Jeremy Hope, Beyond Budgeting: How Managers Can Break Free from the Annual Performance Trap

“In large, traditional organizations, however, most of the time individual teams can’t independently deliver value to the customer because it requires integrating work across hundreds of developers and addressing all the inefficiencies of coordinating this work. These are issues that the individual teams can’t and won’t solve on their own. This is why the executives need to lead the transformation. They are uniquely positioned to lead the all-important cultural changes and muster the resources to make the necessary organization-wide technical changes.”
― Gary Gruver, Leading the Transformation: Applying Agile and DevOps Principles at Scale