Our culture emphasizes that leaders must be wiser, set direction, and articulate values, all of which predisposes them to tell rather than ask. Yet it is leaders who will need Humble Inquiry most because complex interdependent tasks will
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“Fostering relationships across the organization is seen as the important element in creating coordinated actions. A strong commitment to a common set of values provides the framework for this process. Everyone thinks about the customer. Product”
― Beyond Budgeting: How Managers Can Break Free from the Annual Performance Trap
― Beyond Budgeting: How Managers Can Break Free from the Annual Performance Trap
“group executives still have an important role to play in the development of strategy. For example, they set values, boundaries, direction, and guidelines for strategy development and decision making, and then challenge the plans and ambitions of business unit managers. This process is done in broad strokes, and quickly. There are few detailed submissions and presentations. The only exception is if new capital expenditures or other major resource requirements are needed to support strategic options.”
― Beyond Budgeting: How Managers Can Break Free from the Annual Performance Trap
― Beyond Budgeting: How Managers Can Break Free from the Annual Performance Trap
“The leadership team would then spend most of their days walking the floor trying to understand where we were struggling and why. This is a new role for most executives and one we encourage executives to embrace if this process is going to be successful. We”
― Leading the Transformation: Applying Agile and DevOps Principles at Scale
― Leading the Transformation: Applying Agile and DevOps Principles at Scale
“Making a fixed promise that is subject to high levels of uncertainty and then requiring people to meet that promise at all costs is like putting the performance cart before the horse. The result is likely to be the distortion of profitability over time and, in exceptional circumstances, outright fraud.”
― Beyond Budgeting: How Managers Can Break Free from the Annual Performance Trap
― Beyond Budgeting: How Managers Can Break Free from the Annual Performance Trap
“In large, traditional organizations, however, most of the time individual teams can’t independently deliver value to the customer because it requires integrating work across hundreds of developers and addressing all the inefficiencies of coordinating this work. These are issues that the individual teams can’t and won’t solve on their own. This is why the executives need to lead the transformation. They are uniquely positioned to lead the all-important cultural changes and muster the resources to make the necessary organization-wide technical changes.”
― Leading the Transformation: Applying Agile and DevOps Principles at Scale
― Leading the Transformation: Applying Agile and DevOps Principles at Scale
Martin’s 2025 Year in Books
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