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The measure of usefulness of an early customer conversation is whether it gives us concrete facts about our customers’ lives and world views. These facts, in turn, help us improve our business.
“If you want to find the secrets of the universe, think in terms of energy, frequency and vibration.”
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“Maybe all interviewers aren’t trying to be Terry Gross, but maybe they are trying to be Joe Rogan, Ellen, Trevor Noah, Ryan Seacrest, Oprah, Howard Stern—or anyone else they admire and think they should emulate. But too often, interviewers try to play a role rather than simply be themselves.”
― Make Noise: A Creator's Guide to Podcasting and Great Audio Storytelling
― Make Noise: A Creator's Guide to Podcasting and Great Audio Storytelling
“Average people have a world view that says being comfortable with who and where they are in life is the key to happiness. The great ones have a world view that says happiness is learning, growing and becoming.”
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“Look, there’s absolutely no pressure for you to work with us. This is a two-way interview, and we are both evaluating if it’s a great fit. If you choose a different advisory firm, we will be absolutely fine. We only want to work together if we are excited and 100 percent on the same page for goals and expectations. Being aligned and upfront with each other from day one is crucial to a successful long-term relationship. And in the end, that’s what it’s all about.”
― Who Not How: The Formula to Achieve Bigger Goals Through Accelerating Teamwork
― Who Not How: The Formula to Achieve Bigger Goals Through Accelerating Teamwork
Harry’s 2025 Year in Books
Take a look at Harry’s Year in Books, including some fun facts about their reading.
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