Santi

“Don’t flash an immediate smile when you greet someone, as though anyone who walked into your line of sight would be the beneficiary. Instead, look at the other person’s face for a second. Pause. Soak in their persona. Then let a big, warm, responsive smile flood over your face and overflow into your eyes. It will engulf the recipient like a warm wave. The split-second delay convinces people your flooding smile is genuine and only for them.”
― Leil Lowndes, How to Talk to Anyone: 92 Little Tricks for Big Success in Relationships

“Never have so many people had access to so much knowledge, and yet been so resistant to learning anything”
― Tom Nichols, The Death of Expertise: The Campaign Against Established Knowledge and Why It Matters