F

“The job of the bridge crew is to ensure the company strategy is viable, not to remind them of the strategy or to micromanage everyone to death. Their job should be to ensure everyone can get their work done.”
― Gene Kim, The Unicorn Project

“Only a fool would be dishonest about that could be disproved in a matter of seconds.”
― Lee Child, The Sentinel

“There has never been a military in the entire history of the human race that has gone to war equipped with more than the least that it needs to fight its enemy. War is expensive. It costs money and it costs lives and no civilization has an infinite amount of either. So when you fight, you conserve. You use and equip only as much as you have to, never more.”
― John Scalzi, Old Man's War

“a ‘change’ is any activity that is physical, logical, or virtual to applications, databases, operating systems, networks, or hardware that could impact services being delivered.”
― Gene Kim, The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win