Myra

“Customer experience is how your customers perceive their interactions with your company.”
― Harley Manning, Outside In: The Power of Putting Customers at the Center of Your Business

“Negroes are God’s creatures also, with all due rights and freedoms. Slavery is a moral stain against us. If anything will keep white men from their heaven, it is this.”
― Esi Edugyan, Washington Black

“Here are the facts. He was standing and he fell. He fell and he kneeled. He kneeled and he bled. He bled and he died. He tell in a heap like any man and his blood spilled out like any blood; red as any blood, wet as any blood and reflecting the sky and the buildings and birds and trees, or your face if you'd looked into its dulling mirror -- and it dried in the sun as blood dries. That's all. They spilled his blood and he bled. They cut him down and he died; the blood flowed on the walk in a pool, gleamed a while, and, after awhile, became dull then dusty, then dried.”
― Ralph Ellison, Invisible Man

“Grandiosity is always a cover for despair.”
― Marianne Williamson, Return to Love