John

“We are in need of inquiry into the epistemology of practice. What is the kind of knowing in which competent practitioners engage? How is professional knowing like and unlike the kinds of knowledge presented in academic textbooks, scientific papers, and learned journals? In what sense, if any, is there intellectual rigor in professional practice?”
― Donald A. Schön, The Reflective Practitioner: How Professionals Think in Action

“The intention of dialogue is to reach new understanding and, in doing so, to form a totally new basis from which to think and act. In”
― William Isaacs, Dialogue: The Art Of Thinking Together

“All work is knowledge work. The carpenter’s mind is no less animated and engaged than the actuary’s. The architect’s accomplishments depend as much on the body and its senses as the hunter’s do.”
― Nicholas Carr, The Glass Cage: How Our Computers Are Changing Us

“Not being able to find a cause is profoundly distressing; it creates anxiety because it implies a loss of control. The desire to find a cause is driven by fear.”
― Sidney Dekker, Just Culture: Balancing Safety and Accountability