“It was the Scrum Master’s job to guide the team toward continuous improvement—to ask with regularity, “How can we do what we do better?” Ideally, at the end of each iteration, each Sprint, the team would look closely at itself—at its interactions, practices, and processes—and ask two questions: “What can we change about how we work?” and “What is our biggest sticking point?” If those questions are answered forthrightly, a team can go faster than anyone ever imagined.”
― Scrum: The Art of Doing Twice the Work in Half the Time
― Scrum: The Art of Doing Twice the Work in Half the Time
Practical Service Design
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