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Steve Portigal

Goodreads Author


Born
Winnipeg, Canada
Website

Twitter

Member Since
July 2013


Steve Portigal is an experienced user researcher who helps organizations to build more mature user research practices. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and Doorbells, Danger, and Dead Batteries: User Research War Stories.

He’s also the host of the Dollars to Donuts podcast, where he interviews people who lead user research in their organizations. Steve is an accomplished presenter who speaks about culture, innovation, and design at companies and conferences across the globe.

Average rating: 4.12 · 1,564 ratings · 139 reviews · 4 distinct works • Similar authors
Interviewing Users: How to ...

4.12 avg rating — 1,460 ratings — published 2013 — 16 editions
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Doorbells, Danger, and Dead...

really liked it 4.00 avg rating — 97 ratings — published 2016 — 5 editions
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Occupied Minds

4.29 avg rating — 7 ratings
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Body Talk: Using Gestures t...

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Radiance by Catherynne M. Valente
Radiance
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The Secret Miracle by Daniel Alarcón
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The Case of the Missing Men by Kris Bertin
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This is a pretty crazy story and not always easy to know what is going on!
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COOLEST AMERICAN STORIES 2022 by Mark Wish
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I'm rounding up slightly but I just didn't really enjoy this collection. And yet, there was no story that I skipped, and each story left me feeling something, wondering something. I just think too many of the stories were intentionally unpleasant (ah ...more
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Hello, My Name Is Ice Cream by Dana Cree
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Fictional Father by Joe Ollmann
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This was so enjoyable. I wish I could be best friend's with the main character (despite their shortcomings) or the author (despite the character not being the author himself but somehow I imagine something of the real person has come through) ...more
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Men in Love by Irvine Welsh
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Green Frog by Gina Chung
Green Frog: Stories
by Gina Chung (Goodreads Author)
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Saga, Volume 12 by Brian K. Vaughan
Saga, Volume 12
by Brian K. Vaughan (Goodreads Author)
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My Begging Chart by Keiler Roberts
My Begging Chart
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Quotes by Steve Portigal  (?)
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“Stories are where the richest insights lie, and your objective is to get to this point in every interview.”
― Steve Portigal, Interviewing Users: How to Uncover Compelling Insights

“Nip Distractions in the Bud Tactically, make sure that you are not distracted when you arrive. Take care of your food, drink, and restroom needs in advance.”
― Steve Portigal, Interviewing Users: How to Uncover Compelling Insights

“• Storyboard: An illustration, typically across multiple panels, depicting a scenario. I used storyboards (see Figure 4.4) when working with MediaMaster, a digital music start-up that was trying to choose among a number of different directions in their product development.”
― Steve Portigal, Interviewing Users: How to Uncover Compelling Insights

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