Steve Portigal

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Steve Portigal

Goodreads Author


Born
Winnipeg, Canada
Website

Twitter

Member Since
July 2013


Steve Portigal is an experienced user researcher who helps organizations to build more mature user research practices. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and Doorbells, Danger, and Dead Batteries: User Research War Stories.

He’s also the host of the Dollars to Donuts podcast, where he interviews people who lead user research in their organizations. Steve is an accomplished presenter who speaks about culture, innovation, and design at companies and conferences across the globe.

Average rating: 4.12 · 1,550 ratings · 138 reviews · 3 distinct worksSimilar authors
Interviewing Users: How to ...

4.13 avg rating — 1,447 ratings — published 2013 — 16 editions
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Doorbells, Danger, and Dead...

really liked it 4.00 avg rating — 97 ratings — published 2016 — 5 editions
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Occupied Minds

4.17 avg rating — 6 ratings
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* Note: these are all the books on Goodreads for this author. To add more, click here.

Obviously Awesome...
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It's Only Rock-N-...
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The Rolling Stone...
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Steve’s Recent Updates

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Vigil by George Saunders
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I saw Saunders speak about the book (and a copy was included with admission to the event) and so I got a bit of context as to what the book deals with, although I think it was pretty clear. I kinda like how the text does things that make no sense lik ...more
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Keeping Two by Jordan Crane
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I didn’t fully understand it although I’m not sure I was meant to but it provoked a lot of feelings in me. Sad,wistful, hopeful.
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James by Percival Everett
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I have been hearing people in every context talk about this book enthusiastically and I finally got around to reading it. You know the premise already, it’s the story from Huck Finn but it’s told from the perspective of Jim. It’s an engaging quick re ...more
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Russ & Daughters by Niki Russ Federman
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Eric by Tom Manning
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The book is quite a ride, delving deep into richly detailed genres, worlds, characters, mythologies, only to veer into another one, and then pick up pieces from some of what's left behind. I wish it made sense (to me) and that there was a clearer res ...more
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A Journey into the Abyss by Kris Bertin
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The Secret of the Saucer by Kris Bertin
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The Case of the Missing Men by Kris Bertin
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The Cursed Hermit by Kris Bertin
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This is fantastic! Gripping, twisted, random, awful. What a world the creators have built. I couldn’t find the first book so I started with the second one and it was fine.
Steve Portigal made a comment on Teresa’s status in Vigil
Vigil by George Saunders
" Oh nice! We're going to see him talk in SF next month and we'll get a copy then. Eager to read it this. ...more "
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Quotes by Steve Portigal  (?)
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“Stories are where the richest insights lie, and your objective is to get to this point in every interview.”
Steve Portigal, Interviewing Users: How to Uncover Compelling Insights

“Nip Distractions in the Bud Tactically, make sure that you are not distracted when you arrive. Take care of your food, drink, and restroom needs in advance.”
Steve Portigal, Interviewing Users: How to Uncover Compelling Insights

“• Storyboard: An illustration, typically across multiple panels, depicting a scenario. I used storyboards (see Figure 4.4) when working with MediaMaster, a digital music start-up that was trying to choose among a number of different directions in their product development.”
Steve Portigal, Interviewing Users: How to Uncover Compelling Insights

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