Andrzej Lorenz

“Creative but discontinuous improvements are usually worth much more than a string of small but continuous improvements.”
― Anonymous

“The most important product of interactive planning is the planning process, not plans. It is in the planning process that knowledge, understanding, and wisdom are generated. It is in these acquisitions that the value of planning resides.”
― Anonymous

“Productivity has to be defined as benefit divided by cost. The benefit is observed dollar savings and revenue from the work performed, and cost is the total cost, including replacement of any workers used up by the effort.”
― Tom DeMarco, Peopleware : Productive Projects and Teams

“More important than any gimmick you introduce is a change in attitude. People must learn that it’s okay sometimes not to answer their phones, and they must learn that their time–not just the quantity but its quality–is important.”
― Tom DeMarco, Peopleware : Productive Projects and Teams