Andrew

“… a better objective for support units would be the following: to effectively fulfill their administrative duties with as small an impact as possible on the specialists’ main work obligations. If taken seriously this metric might mean a given support unit needs to make its own work less efficient to better serve the organization.”
― Cal Newport, A World Without Email: Reimagining Work in an Age of Communication Overload

“A better strategy for shifting other’s expectations about your work is to consistently deliver what you promise instead of consistently explaining how you’re working.”
― Cal Newport, A World Without Email: Reimagining Work in an Age of Communication Overload

“Why bother hiring a hotshot if the bulk of their time is spent doing administrative work?”
― Cal Newport, A World Without Email: Reimagining Work in an Age of Communication Overload

“And it seems to me that the moralist is the most useless and contemptible of creatures. He is useless in that he would expend his energies upon making judgments rather than upon gaining knowledge, for the reason that judgment is easy and knowledge is difficult.”
― John Williams, Augustus