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“One negative force is the demands of time: new models are already into their design process before the old ones have even been released to customers. Moreover, mechanisms for collecting and feeding back the experiences of customers seldom exist. Another force is the pressure to be distinctive, to stand out, to make each design look different from what has gone before. It is the rare organization that is content to let a good product stand or to let natural evolution perfect it slowly. No, each year a “new, improved” model must come out, usually incorporating new features that do not use the old as a starting point. In far too many instances, the results spell disaster for the consumer.”
― The Design of Everyday Things
― The Design of Everyday Things
“The country therefore was not “born free” but born slave and free, servant and master, tenant and landlord, poor and rich.”
― A People's History of the United States
― A People's History of the United States
“It must be ‘UNDER GOD’ to include the great Jewish Community, and the people of the Moslem faith and the myriad of denominations of Christians in the land,” he said. “What then of the honest atheist? Philosophically speaking, an atheistic American is a contradiction in terms.” The Presbyterian praised atheists for being “fine in character” and “good neighbors” but suggested they were “spiritual parasites.” “I mean no term of abuse in this,” the minister added. “A parasite is an organism that lives upon the life force of another organism without contributing to the life of the other. These excellent ethical seculars are living upon the accumulated Spiritual Capital of a Judaio-Christian civilization, and at the same time, deny the God who revealed the divine principles upon which the ethics of this Country grow.”
― One Nation Under God: How Corporate America Invented Christian America
― One Nation Under God: How Corporate America Invented Christian America
“But by far the worst thing we do to males—by making them feel they have to be hard—is that we leave them with very fragile egos. The harder a man feels compelled to be, the weaker his ego is. And then we do a much greater disservice to girls, because we raise them to cater to the fragile egos of males.”
― We Should All Be Feminists
― We Should All Be Feminists
“But in the world of sales, if a company were to make the perfect product, any other company would have to change it—which would make it worse—in order to promote its own innovation, to show that it was different.”
― The Design of Everyday Things
― The Design of Everyday Things
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