Ben Chase

“Don’t these so-called advances also cause us to lose valuable mental skills? Each technological advance that provides a mental aid also brings along critics who decry the loss of the human skill that has been made less valuable. Fine, I say: if the skill is easily automated, it wasn’t essential.”
― Donald A. Norman, The Design of Everyday Things

“But by far the worst thing we do to males—by making them feel they have to be hard—is that we leave them with very fragile egos. The harder a man feels compelled to be, the weaker his ego is. And then we do a much greater disservice to girls, because we raise them to cater to the fragile egos of males.”
― Chimamanda Ngozi Adichie, We Should All Be Feminists

“One negative force is the demands of time: new models are already into their design process before the old ones have even been released to customers. Moreover, mechanisms for collecting and feeding back the experiences of customers seldom exist. Another force is the pressure to be distinctive, to stand out, to make each design look different from what has gone before. It is the rare organization that is content to let a good product stand or to let natural evolution perfect it slowly. No, each year a “new, improved” model must come out, usually incorporating new features that do not use the old as a starting point. In far too many instances, the results spell disaster for the consumer.”
― Donald A. Norman, The Design of Everyday Things

“movements are made up of moments, strung out over months, years, decades. They become discernible as movements—are made to look smooth, contiguous, coherent—only after they have made a substantive difference”
― Rebecca Traister, Good and Mad: The Revolutionary Power of Women's Anger