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“The purpose of Decision Analysis is to identify what needs to be done, develop the specific criteria for its accomplishment, evaluate the available alternatives relative to those criteria, and identify the risks involved.”
― Charles H. Kepner, The New Rational Manager: An Updated Edition for a New World

“But you cannot just tell people, ‘Look, you’ve got to solve your own problems!’ You must provide them with both the skills and the confidence to do that.”
― Charles H. Kepner, The New Rational Manager: An Updated Edition for a New World

“A decision statement always indicates a choice, some kind of action and its intended result: “Select”
― Charles H. Kepner, The New Rational Manager: An Updated Edition for a New World

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