Richard Becker

“Establish a clear purpose; challenge the team to work out details; traverse conventional departmental boundaries; set large short-term and long-term targets; create tangible success to generate accelerated growth and momentum.”
― Doris Kearns Goodwin, Leadership: In Turbulent Times

“Avoid dull facts; create memorable images; translate every issue into people’s lives; use simple, everyday language; never use big words when small words will do. Simplify the concept that “we are trying to construct a more inclusive society” into “we are going to make a country in which no one is left out.”
― Doris Kearns Goodwin, Leadership: In Turbulent Times

“When angry at a colleague, Lincoln would fling off what he called a “hot” letter, releasing all his pent wrath. He would then put the letter aside until he cooled down and could attend the matter with a clearer eye. When Lincoln’s papers were opened at the turn of the twentieth century, historians discovered a raft of such letters, with Lincoln’s notation underneath; “never sent and never signed.” Such forbearance set an example for the team. One evening, Lincoln listened as Stanton worked himself into a fury against one of the generals. “I would like to tell him what I think of him,” Stanton stormed. “Why don’t you,” suggested Lincoln. “Write it all down.” When Stanton finished the letter, he returned and read it to the president. “Capital,” Lincoln said. “Now, Stanton, what are you going to do about it?” “Why, send it of course!” “I wouldn’t,” said the president. “Throw it in the waste-paper basket.” “But it took me two days to write.” “Yes, yes and it did you ever so much good. You feel better now. That is all that is necessary. Just throw it in the basket.” And after some additional grumbling, Stanton did just that.”
― Doris Kearns Goodwin, Leadership: In Turbulent Times

“Lincoln never forgot that in a democracy the leader’s strength ultimately depends on the strength of his bond with the people. In the mornings he set aside several hours to hear the needs of the ordinary people lined up outside his office, his time of “public opinion baths.” Kindness, empathy, humor, humility, passion, and ambition all marked him from the start. But he grew, and continued to grow, into a leader who became so powerfully fused with the problems tearing his country apart that his desire to lead and his need to serve coalesced into a single indomitable force. That force has not only enriched subsequent leaders but has provided our people with a moral compass to guide us. Such leadership offers us humanity, purpose, and wisdom, not in turbulent times alone, but also in our everyday lives.”
― Doris Kearns Goodwin, Leadership: In Turbulent Times