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“If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.”
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“For every dilemma, find at least three or four possible solutions. The creative process leads to better results.”
― Who's Your Gladys?: How to Turn Even the Most Difficult Customer into Your Biggest Fan
― Who's Your Gladys?: How to Turn Even the Most Difficult Customer into Your Biggest Fan
“Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away.”
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“Your customers are responsible for your company’s reason for existing.”
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“Truth builds trust.”
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Abdelhalim’s 2025 Year in Books
Take a look at Abdelhalim’s Year in Books, including some fun facts about their reading.
1 book
|
98 friends
2 books
|
13 friends
1 book
|
12 friends
0 books
|
30 friends
1 book
|
77 friends
2 books
|
29 friends
2 books
|
20 friends
1 book
|
23 friends
More friends…
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