“For every dilemma, find at least three or four possible solutions. The creative process leads to better results.”
― Who's Your Gladys?: How to Turn Even the Most Difficult Customer into Your Biggest Fan
― Who's Your Gladys?: How to Turn Even the Most Difficult Customer into Your Biggest Fan
Nagla’s 2024 Year in Books
Take a look at Nagla’s Year in Books, including some fun facts about their reading.
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