First, if you begin with “who,” rather than “what,” you can more easily adapt to a changing world. If people join the bus primarily because of where it is going, what happens if you get ten miles down the road and you need to change
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“Studies on Trust and Reputation in Peer-to-Peer Networks by researchers like Yao Wang and Julita Vassileva of the University of Saskatchewan, as well as Minaxi Gupta, Paul Judge, and Mostafa Ammar of the Georgia Institute of Technology found that the average consumer prefers and trusts reviews by peers over those by professional critics5960. This is somewhat odd, because professional critics have made it their life mission to distinguish the good from the bad. For every published review, they would spend a significant amount of time collecting all the necessary information, going through the experience, just to write a well thought-out piece reflecting their depth of knowledge and commitment. But when it comes down to it, consumers seem to prefer the thoughts and opinions of other consumers, who likely do not have the same level of sophistication and understanding with the product, let alone spent the same amount of time experiencing and reviewing the item in question. At the end of the day, we value the thoughts of people we can relate to, often more than the voice of authoritative experts.”
― Actionable Gamification: Beyond Points, Badges, and Leaderboards
― Actionable Gamification: Beyond Points, Badges, and Leaderboards
“I've missed more than 9000 shots in my career. I've lost almost 300 games. 26 times, I've been trusted to take the game winning shot and missed. I've failed over and over and over again in my life. And that is why I succeed.”
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“Don’t wish it was easier, wish you were better.”
― The Sales Playbook: for Hyper Sales Growth
― The Sales Playbook: for Hyper Sales Growth
Jorge’s 2025 Year in Books
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