Albert Efimoff

“work. At the same time, Zakos attended conferences, making assertions that when companies ran A-B testing that compared the way the Cybertwins responded to text-based questions to the way humans in call centers responded to text-based questions, the Cybertwins outperformed the humans in customer satisfaction. They boasted that when they deployed a commercial system on the website of National Australia Bank, the country’s largest bank, more than 90 percent of visitors to the site believed that they were interacting with a human rather than a software program.”
― John Markoff, Machines of Loving Grace: The Quest for Common Ground Between Humans and Robots

“The real question, I think, is not whether the field as a whole is in any real danger of another AI winter but, rather, whether progress remains limited to narrow AI or ultimately expands to Artificial General Intelligence as well.”
― Martin Ford, Rise of the Robots: Technology and the Threat of a Jobless Future

“What Homestead-Miami also made clear was that there are two separate paths forward in defining the approaching world of humans and robots, one moving toward the man-machine symbiosis that J. C. R. Licklider had espoused and another in which machines will increasingly supplant humans. Just as Norbert Wiener realized at the onset of the computer and robotics age, one of the future possibilities will be bleak for humans. The way out of that cul-de-sac will be to follow in Terry Winograd’s footsteps by placing the human in the center of the design.”
― John Markoff, Machines of Loving Grace: The Quest for Common Ground Between Humans and Robots

“Nevertheless, the DARPA Robotics Challenge did what it was designed to do: expose the limits of today’s robotic systems.”
― John Markoff, Machines of Loving Grace: The Quest for Common Ground Between Humans and Robots