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“Lombardi works you so hard,” Knafelc once said, “that when he tells you to go to hell, you look forward to the trip.”
― What It Takes To Be Number #1: Vince Lombardi on Leadership
― What It Takes To Be Number #1: Vince Lombardi on Leadership
“The primary threat to a business today is the perception by customers that all you offer is a replaceable, interchangeable commodity.”
― Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
― Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
“21 Excuses. You’ll never lack them if you want to avoid your duties. What a lot of rationalizing! Don’t stop to think about excuses. Get rid of them and do what you should.”
― The Way
― The Way
Pedro’s 2025 Year in Books
Take a look at Pedro’s Year in Books, including some fun facts about their reading.
109 books
|
9 friends
2 books
|
29 friends
1 book
|
41 friends
1 book
|
5 friends
0 books
|
7 friends
4 books
|
6 friends
3 books
|
103 friends
40 books
|
131 friends
More friends…
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