Noah

“I said, “No, you’re physically challenged. You’re breathing hard from climbing the stairs. I’m disabled.”
― Terry Gross, All I Did Was Ask: Conversations with Writers, Actors, Musicians, and Artists

“When you want someone to behave in a new way, explain the “new way” clearly. Don’t assume the new moves are obvious.”
― Chip Heath, Switch: How to Change Things When Change Is Hard

“The problem is that those of us who are lucky enough to do work that we love are sometimes cursed with too damn much of it.”
― Terry Gross, All I Did Was Ask: Conversations with Writers, Actors, Musicians, and Artists

“Big-picture, hands-off leadership isn’t likely to work in a change situation, because the hardest part of change—the paralyzing part—is precisely in the details.”
― Chip Heath, Switch: How to Change Things When Change Is Hard