Creating the right experiences and then integrating around them to solve a job, is critical for competitive advantage. That’s because while it may be easy for competitors to copy products, it’s difficult for them to copy experiences that
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“The idea that leading in a “fast world” always requires “fast decisions” and “fast action”—and that we should embrace an overall ethos of “Fast! Fast! Fast!”—is a good way to get killed. 10X leaders figure out when to go fast, and when not to.”
― Great by Choice: Uncertainty, Chaos and Luck - Why Some Thrive Despite Them All
― Great by Choice: Uncertainty, Chaos and Luck - Why Some Thrive Despite Them All
“The goal was to get employees to distill a pitch into its purest essence, to start from something the customer might see—the public announcement—and work backward.”
― The Everything Store: Jeff Bezos and the Age of Amazon
― The Everything Store: Jeff Bezos and the Age of Amazon
“The long-term value of an enterprise is not captured by the value of its products and intellectual property but rather by its ability to continuously increase the value it provides to customers — and to create new customers — through innovation.”
― Lean Enterprise: How High Performance Organizations Innovate at Scale (Lean
― Lean Enterprise: How High Performance Organizations Innovate at Scale (Lean
“By keeping our initial customer base small — not chasing vanity numbers to get too big too fast — we force ourselves to keep it simple and maintain close contact with our customers every step of the way.”
― Lean Enterprise: How High Performance Organizations Innovate at Scale (Lean
― Lean Enterprise: How High Performance Organizations Innovate at Scale (Lean
“[that if] you created the right type of corporate community, the right type of autonomous congregation, genius would flower.”
― Great by Choice: Uncertainty, Chaos and Luck - Why Some Thrive Despite Them All
― Great by Choice: Uncertainty, Chaos and Luck - Why Some Thrive Despite Them All
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Max’s 2025 Year in Books
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