Vinkal

“If you can't describe what you are doing as a process, you don't know what you're doing.”
― W. Edwards Deming

“The worker is not the problem. The problem is at the top! Management!”
― W. Edwards Deming

“Without data, you're just another person with an opinion.”
― W. Edwards Deming

“Experience by itself teaches nothing... Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence, without theory, there is no learning.”
― W. Edwards Deming, The New Economics for Industry, Government, Education