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“He identified six major factors that determine knowledge worker productivity: The ability to define their task. The autonomy to manage their own time. The need for continuing innovation. The need for constant teaching and learning. An emphasis on the quality of the work produced over quantity. The requirement that creative workers be recognized by the organization as assets rather than costs to be minimized. Sounds pretty great, right? There’s just one problem. As Drucker put it, “each of these requirements (except perhaps the last one) is almost the exact opposite of what is needed to increase the productivity of manual workers.” Yikes. He’s right. How can we, as creatives, excel in workplaces that equate performance with metrics like the”
― Rahaf Harfoush, Hustle and Float: Reclaim Your Creativity and Thrive in a World Obsessed with Work

“Radical Candor” is what happens when you put “Care Personally” and “Challenge Directly”
― Kim Malone Scott, Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity

“But its outwardly neutral classifications mask discriminatory outcomes that rob whole communities of wealth, compounding cumulative disadvantage.”
― Virginia Eubanks, Automating Inequality: How High-Tech Tools Profile, Police, and Punish the Poor

“In white water rafting, riders battle waves, heavy rapids, and unpredictable drops. They have to hustle hard to avoid obstacles, respond quickly to changing river conditions, and paddle with all of their strength to safely reach their destination. These heart-pounding bursts of strenuous activity are punctuated by periods of rest, when the water becomes calm enough that riders can float and enjoy the scenery. As any experienced river guide will tell you, the ideal trip is comprised of both hustle and floating—a balance between focused exertion and intentional recovery. Too much hustle leads to exhaustion that can jeopardize the split-second decision-making that’s needed to avoid injury. Too much float will result in a boring and aimless ride, devoid of challenge or purpose.”
― Rahaf Harfoush, Hustle and Float: Reclaim Your Creativity and Thrive in a World Obsessed with Work