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“The authors found that brief periods of cyberloafing actually helped admins fight the boredom that so often comes from hours and hours of transcribing documents, organizing files, making copies, and running office errands. Rather than sapping their productivity, taking a moment to cyberloaf helped these employees hit the mental refresh button so they could return to their work with renewed energy.24 Several other studies suggest employees become more productive and focused after a good cyberloafing session.25”
― Devon Price, Laziness Does Not Exist

“He identified six major factors that determine knowledge worker productivity: The ability to define their task. The autonomy to manage their own time. The need for continuing innovation. The need for constant teaching and learning. An emphasis on the quality of the work produced over quantity. The requirement that creative workers be recognized by the organization as assets rather than costs to be minimized. Sounds pretty great, right? There’s just one problem. As Drucker put it, “each of these requirements (except perhaps the last one) is almost the exact opposite of what is needed to increase the productivity of manual workers.” Yikes. He’s right. How can we, as creatives, excel in workplaces that equate performance with metrics like the”
― Rahaf Harfoush, Hustle and Float: Reclaim Your Creativity and Thrive in a World Obsessed with Work

“This obsession with measuring and optimizing productivity is not new. In the thirteenth century, Venetian merchants carefully calculated the difference between the costs of the sailing voyages they underwrote and the revenues they ultimately earned from the goods sold, one of the first iterations of the Return on Investment calculation (ROI). This practice gave birth to the double bill accounting system and the “Equity - Assets = Liability” equation that’s still used today to determine the profitability of a business.”
― Rahaf Harfoush, Hustle and Float: Reclaim Your Creativity and Thrive in a World Obsessed with Work

“Radical Candor” is what happens when you put “Care Personally” and “Challenge Directly”
― Kim Malone Scott, Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity