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“Well.” I took a deep breath as I turned to face her again. “I take a deep breath before I enter the room, and I ask God for help. I remind myself why I’m there, and I let go of everything else in my mind. I try to focus love in my heart.“Well.” I took a deep breath as I turned to face her again. “I take a deep breath before I enter the room, and I ask God for help. I remind myself why I’m there, and I let go of everything else in my mind. I try to focus love in my heart. Then I go in and say hello, and notice if the person notices me. Then I smile, but not too big a smile, and I tell them my name. I try to create a feeling of peace and acceptance and love with how I move and sit and look. I focus all my energy on their face.” The look on her face passed from skepticism to incredulity. But I’ve never shied away from publicly embarrassing myself, and so I finished with “And then I imagine a giant bubble of love encompassing the patient and me. That’s my process. That’s how I try to create a peaceful presence. But I’m sure other chaplains do it differently.”...more