Emily Clason

“What are the steps for giving a good apology? Body language can make or break the sincerity of an apology. Be sure that you maintain eye contact. Don't cross your arms defensively, Listen with concern, and speak with a pleasant tone of voice. Then, choose words that do not blame others, excuse yourself, or deny responsibility. Instead, take responsibility for your part of the problem. Do this even if it wasn't all your fault. Express sorrow for hurt feelings. Offer to make amends. Talk about how you can prevent the problem from happening again, and consider requesting forgiveness.”
― Gary Chapman, When Sorry Isn't Enough: Making Things Right with Those You Love

“Friends, it’s not about the goal or the dream you have. It’s about who you become on your way to that goal.”
― Rachel Hollis, Girl, Wash Your Face: Stop Believing the Lies About Who You Are so You Can Become Who You Were Meant to Be

“irresponsibly, to withhold that information from the FDA and the public. But sixty years passed between the introduction of Johnson’s Baby Powder and clear evidence that it contained asbestos. Nearly twenty years separated Tylenol’s introduction and the discovery that it was the most dangerous over-the-counter medicine on the market.”
― Gardiner Harris, No More Tears: The Dark Secrets of Johnson & Johnson

“who you are is more important than what you do. Why? Because the love of Jesus in you is the greatest gift you have to give to others. Who you are as a person — and specifically how well you love — will always have a larger and longer impact on those around you than what you do. Your”
― Peter Scazzero, The Emotionally Healthy Leader: How Transforming Your Inner Life Will Deeply Transform Your Church, Team, and the World