Drew Blake

“Define the outcomes you want from your team and its members, and then look for each person’s strength signs to figure out how each person can reach those outcomes most efficiently, most amazingly, most creatively, and most joyfully. The moment you realize you’re in the outcomes business is the moment you turn each person’s uniqueness from a bug into a feature.”
― Marcus Buckingham, Nine Lies About Work: A Freethinking Leader’s Guide to the Real World

“Whereas cascaded goals are a control mechanism, cascaded meaning is a release mechanism. It brings to life the context within which everyone works, but it leaves the locus of control—for choosing, deciding, prioritizing, goal setting—where it truly resides, and where understanding of the world and the ability to do something about it intersect: with the team member.”
― Marcus Buckingham, Nine Lies About Work: A Freethinking Leader’s Guide to the Real World

“And the only reason that “running around your backhand” has become an idiom for avoiding a weakness is that this is exactly what we see great tennis players do, time and time again, whether it’s Juan Martín del Potro, Rafael Nadal, or countless others. The phrase describes the act of avoiding a weakness in order to play to a strength, and the lesson from the best is that this leads toward high performance, not away from it.”
― Marcus Buckingham, Nine Lies About Work: A Freethinking Leader’s Guide to the Real World

“More specifically, we follow leaders who connect us to a mission we believe in, who clarify what’s expected of us, who surround us with people who define excellence the same way we do, who value us for our strengths, who show us that our teammates will always be there for us, who diligently replay our winning plays, who challenge us to keep getting better, and who give us confidence in the future. This is not a list of qualities in a leader, but rather a set of feelings in a follower. When we say to ourselves that leadership is indeed a thing, because we know it when we see it, we’re not really seeing any definable characteristic of another human. What we are “seeing” is in fact our own feelings as a follower. As such, while we should not expect every good leader to share the same qualities or competencies, we can hold all good leaders accountable for creating these same feelings of followership in their teams. Indeed, we can use these feelings to help any particular leader know whether or not she is any good. Those eight items introduced in chapter 1 are a valid measure of a leader’s effectiveness. We need not dictate how each leader should behave, but we can define what all good leaders must create in their followers. And since we measure this by asking the followers to rate their own experiences, rather than rating the leader on a long list of abstract leader qualities, this measure of leader effectiveness is reliable. Leadership isn’t a thing, because it cannot be measured reliably. Followership is a thing, because it can.”
― Marcus Buckingham, Nine Lies About Work: A Freethinking Leader’s Guide to the Real World