Annie Meyer

“Introverts, in contrast, may have strong social skills and enjoy parties and business meetings, but after a while wish they were home in their pajamas. They prefer to devote their social energies to close friends, colleagues, and family. They listen more than they talk, think before they speak, and often feel as if they express themselves better in writing than in conversation. They tend to dislike conflict. Many have a horror of small talk, but enjoy deep discussions.”
― Susan Cain, Quiet: The Power of Introverts in a World That Can't Stop Talking

“I had always imagined Rosa Parks as a stately woman with a bold temperament, someone who could easily stand up to a busload of glowering passengers. But when she died in 2005 at the age of ninety-two, the flood of obituaries recalled her as soft-spoken, sweet, and small in stature. They said she was "timid and shy" but had "the courage of a lion." They were full of phrases like "radical humility" and "quiet fortitude.”
― Susan Cain, Quiet: The Power of Introverts in a World That Can't Stop Talking

“I worry that there are people who are put in positions of authority because they're good talkers, but they don't have good ideas. It's so easy to confuse schmoozing ability with talent. Someone seems like a good presenter, easy to get along with, and those traits are rewarded. Well, why is that? They're valuable traits, but we put too much of a premium on presenting and not enough on substance and critical thinking.”
― Susan Cain, Quiet: The Power of Introverts in a World That Can't Stop Talking

“We don't need giant personalities to transform companies. We need leaders who build not their own egos but the institutions they run.”
― Susan Cain, Quiet: The Power of Introverts in a World That Can't Stop Talking