“Enterprises that use design thinking and user experience (UX) design strategically to delight customers at each step of their interaction with the organization have thrived: research shows companies which apply UX design in this way experience faster growth and higher revenues.2”
― Lean Enterprise: How High Performance Organizations Innovate at Scale (Lean
― Lean Enterprise: How High Performance Organizations Innovate at Scale (Lean
zOe’s 2025 Year in Books
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