Pierce

“What is trust? I could give you a dictionary definition, but you know it when you feel it. Trust happens when leaders are transparent, candid, and keep their word. It’s that simple. Your people should always know where they stand in terms of their performance. They have to know how the business is doing. And sometimes the news is not good—such as imminent layoffs—and any normal person would rather avoid delivering it. But you have to fight the impulse to pad or diminish hard messages or you’ll pay with your team’s confidence and energy.”
― Jack Welch, Winning

“Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.”
― Jack Welch, Winning

“When you are an individual contributor, you try to have all the answers. That’s your job—to be an expert, the best at what you do, maybe even the smartest person in the room. When you are a leader, your job is to have all the questions. You have to be incredibly comfortable looking like the dumbest person in the room. Every conversation you have about a decision, a proposal, or a piece of market information has to be filled with you saying, “What if?” and “Why not?” and “How come?”
― Jack Welch, Winning

“Take every opportunity to inject self-confidence into those who have earned it. Use ample praise, the more specific the better.”
― Jack Welch, Winning