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“The Chinese manager learns never to criticize a colleague openly or in front of others, while the Dutch manager learns always to be honest and to give the message straight. Americans are trained to wrap positive messages around negative ones, while the French are trained to criticize passionately and provide positive feedback sparingly.”
― The Culture Map: Breaking Through the Invisible Boundaries of Global Business
― The Culture Map: Breaking Through the Invisible Boundaries of Global Business
“Siempre me gustaron las personas con cicatrices, como los árboles. De hecho, desconfío de las personas que pasados los cuarenta no tienen ninguna.”
― Mujeres que compran flores
― Mujeres que compran flores
“In the United States and other Anglo-Saxon cultures, people are trained (mostly subconsciously) to communicate as literally and explicitly as possible. Good communication is all about clarity and explicitness, and accountability for accurate transmission of the message is placed firmly on the communicator: “If you don’t understand, it’s my fault.”
― The Culture Map: Breaking Through the Invisible Boundaries of Global Business
― The Culture Map: Breaking Through the Invisible Boundaries of Global Business
“the Russian saying “If we pass a stranger on the street who is smiling, we know with certainty that that person is crazy . . . or else American.”
― The Culture Map: Decoding How People Think, Lead, and Get Things Done Across Cultures
― The Culture Map: Decoding How People Think, Lead, and Get Things Done Across Cultures
“In the Netherlands, we give feedback very directly, but we are always polite.” I love this comment, because a Dutch person’s feedback can indeed be both brutally honest yet delightfully polite—but only if the recipient is Dutch. If you happen to come from one of the 195 or so societies in the world that like their negative feedback a bit less direct than in the Netherlands, you may feel that Maarten’s “politeness” is downright insulting, offensive, and yes, rude.”
― The Culture Map: Decoding How People Think, Lead, and Get Things Done Across Cultures
― The Culture Map: Decoding How People Think, Lead, and Get Things Done Across Cultures
Ely’s 2025 Year in Books
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