Kevin

“She found a way to calculate how much money his moodiness was costing the business. She spoke to him in his own financial language, adding a shot of her infectious humor to the communication, and Barry was moved. He went back to his team, told them about the feedback he’d received, and asked them to call him out when his mood was influencing their actions. The results were remarkable. In the subsequent weeks and months, many on the finance team spoke to me and Patty about the positive change in Barry’s leadership.”
― Reed Hastings, No Rules Rules: Netflix and the Culture of Reinvention

“it made our workforce smarter. When you give low-level employees access to information that is generally reserved for high-level executives, they get more done on their own. They work faster without stopping to ask for information and approval. They make better decisions without needing input from the top.”
― Reed Hastings, No Rules Rules: Netflix and the Culture of Reinvention

“Bjarne recommended his special technique: come home from a training ride, chug a big bottle of fizzy water, and take two or three sleeping pills. By the time you woke up, it would be dinner, or, if you were lucky, breakfast.”
― Tyler Hamilton, The Secret Race: Inside the Hidden World of the Tour de France

“If you have a team of five stunning employees and two adequate ones, the adequate ones will sap managers’ energy, so they have less time for the top performers, reduce the quality of group discussions, lowering the team’s overall IQ, force others to develop ways to work around them, reducing efficiency, drive staff who seek excellence to quit, and show the team you accept mediocrity, thus multiplying the problem.”
― Reed Hastings, No Rules Rules: Netflix and the Culture of Reinvention