
“If businesses approached their customer interactions in the same way movies approach their audience interactions—figuring out the emotions a customer should have every step of the way—the entire world of business would change.”
― Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days
― Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days
“While it’s great to have a natural business acumen, psychologists now commonly believe that being an expert in human behavior is actually more important to a person’s success.”
― Agent of Influence: How to Use Spy Skills to Persuade Anyone, Sell Anything, and Build a Successful Business
― Agent of Influence: How to Use Spy Skills to Persuade Anyone, Sell Anything, and Build a Successful Business
Luke Howell’s 2024 Year in Books
Take a look at Luke Howell’s Year in Books, including some fun facts about their reading.
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