Daniel Noventa

“The Great Transition, James Martin says, “A value stream is an end-to-end collection of activities that creates a result for a ‘customer,’ who may be the ultimate customer or an internal ‘end user’ of the value stream.”3 The scope of a value stream is the complete loop from customer need to customer satisfaction. A value stream represents a complete cybernetic control system, consisting of a customer target, a change implementation, and feedback processing.”
― Steve Pereira, Flow Engineering: From Value Stream Mapping to Effective Action

“plane. James Martin’s 1995 book The Great Transition”
― Steve Pereira, Flow Engineering: From Value Stream Mapping to Effective Action

“He decried the perils of separating “the business” and IT. Martin posited that for an organization to reach peak performance in the digital future, it needed to eliminate the gap between its people and its technology—across the enterprise—creating a single cybernetic system.”
― Steve Pereira, Flow Engineering: From Value Stream Mapping to Effective Action

“Thirty years ago, James Martin was among the last major authors to point to cybernetics as a way of describing a possible future of work. (A notable exception is Jeff Sussna’s Designing Delivery.)”
― Steve Pereira, Flow Engineering: From Value Stream Mapping to Effective Action