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Book cover for O Domínio do Poder (Portuguese Edition)
Utilizamos hoje o termo estratégia em múltiplos domínios da atividade humana, que não o exclusivamente militar. Frequentemente empregamo-lo mal. Não se podem definir estratégias de combate a incêndios ou de combate a pandemias, por exemplo, ...more
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Vanessa Van Edwards
“highly charismatic leaders and found they use nonverbal cues to move, inspire, or captivate others.24 And their presence is contagious. Their confidence breeds confidence in others. They’re also characterized by their ability to both decode the emotional needs of others and encode the right cues to inspire and spur emotion in others. When the researchers showed videotaped speeches of leaders to participants and asked them to rate the speakers on their charisma, they found that the highest-rated speakers blended both competence cues and warmth cues. They: Used dynamic hand and body gestures. Showed more erect posture. Maintained eye contact, especially at the end of statements. Had a more open body and didn’t engage in blocking behaviors. Nodded more. Were more emotionally expressive through their facial expressions, gestures, and tone of voice (there will be more on this in the section on vocal cues). Invited others to speak up. Sat at the head of the table. Had a greater repertoire of cues and strategies to express themselves. Touched themselves less but touched others more.”
― Vanessa Van Edwards, Cues: Master the Secret Language of Charismatic Communication

Vanessa Van Edwards
“VOCAL POWER CUE #5: Pause for Power For the first twenty-seven years of my life, I was addicted to verbal fillers. Specifically, I used um, so, like, well, and you know when I was nervous, thinking, waiting, or stalling, and sometimes simply out of habit. Verbal fillers destroy your credibility. One study found speakers who use fillers are seen as less prepared and less competent.”
― Vanessa Van Edwards, Cues: Master the Secret Language of Charismatic Communication

Vanessa Van Edwards
“Nodding is a great way to inspire agreement. Most people make the mistake of hiding or stifling their feelings in meetings or interactions. If you agree with something, show it. Here is another weird effect of nodding: When you nod yes, you get the other person to speak more … 67 percent more. Researchers observed applicants interviewing for civil service positions. They found that when the interviewer nodded, the duration of interviewees’ speech increased by 67 percent.”
― Vanessa Van Edwards, Cues: Master the Secret Language of Charismatic Communication

Vanessa Van Edwards
“WARMTH CUE #2: Nod to Know”
― Vanessa Van Edwards, Cues: Master the Secret Language of Charismatic Communication

Vanessa Van Edwards
“One audience member, Bob, was my vocal lifeline. Bob is very vocally expressive and has this wonderful habit of murmuring “Mmm” to himself whenever he feels inspired or interested. Whether he realized it or not, every few minutes he would “Mmm” me with encouragement. When I surprised him with a study or new fact, he would audibly say, “Aha!” in the otherwise silent soundstage. It gave me more confidence. He’s also an authentically loud laugher—cueing others to laugh heartily along with the awkward jokes that I like to share while teaching. From my spot onstage, I could hear his subtle vocal encouragement every time I shared a good point. His vocal invitations were gifts to me as a teacher. It was as if he was tossing me little vocal snacks from the audience, giving me energy to keep going and keep at it. Most important, these vocal invitations were encouraging for other students! I noticed when he said, “Aha!” other students would look up from their notes and nod. When he laughed, they laughed. Vocal invitations create warmth for everyone.”
― Vanessa Van Edwards, Cues: Master the Secret Language of Charismatic Communication

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