Nuno Roso

“WARMTH CUE #6: Mirroring Makes You Magnetic”
― Vanessa Van Edwards, Cues: Master the Secret Language of Charismatic Communication

“VOCAL POWER CUE #5: Pause for Power For the first twenty-seven years of my life, I was addicted to verbal fillers. Specifically, I used um, so, like, well, and you know when I was nervous, thinking, waiting, or stalling, and sometimes simply out of habit. Verbal fillers destroy your credibility. One study found speakers who use fillers are seen as less prepared and less competent.”
― Vanessa Van Edwards, Cues: Master the Secret Language of Charismatic Communication

“Nodding is a great way to inspire agreement. Most people make the mistake of hiding or stifling their feelings in meetings or interactions. If you agree with something, show it. Here is another weird effect of nodding: When you nod yes, you get the other person to speak more … 67 percent more. Researchers observed applicants interviewing for civil service positions. They found that when the interviewer nodded, the duration of interviewees’ speech increased by 67 percent.”
― Vanessa Van Edwards, Cues: Master the Secret Language of Charismatic Communication

“WHEN TO EYEBROW RAISE To encourage someone to speak up. Do you work with or spend time with a serious introvert? Introverts may struggle with sharing their ideas. You can encourage them to share with an eyebrow raise in their direction. A quick raise shows them that you would like to hear from them without calling them out. Use an eyebrow raise any time you want to show curiosity or interest. Use it to greet someone you like. WHEN NOT TO EYEBROW RAISE If someone is pushing your buttons, keep those eyebrows down. An eyebrow raise will only encourage them to keep doing what they’re doing. Don’t do it too often. You do not want to look permanently surprised. In Japan, the eyebrow raise is used to indicate romantic interest. Therefore, if you’re in Japan, suppress it in professional situations. WARMTH CUE #4: Savor Smiles Here’s something that won’t surprise you at all: We’re 9.7 times more likely to be seen as warm when we’re smiling.23 A smile is a pure warmth cue. But what might surprise you is that smiling is not just about warmth or happiness. It’s also about engagement. Smiling makes you more memorable.”
― Vanessa Van Edwards, Cues: Master the Secret Language of Charismatic Communication