Jeffrey Zie

“It's not that there is no small talk...It's that it comes not at the beginning of conversations but at the end...Sensitive people...'enjoy small talk only after they've gone deep' says Strickland. 'When sensitive people are in environments that nurture their authenticity, they laugh and chitchat just as much as anyone else.”
― Susan Cain, Quiet: The Power of Introverts in a World That Can't Stop Talking

“When we have unconflicted self-esteem, joy is our motor, not fear. It is happiness that we wish to experience, not suffering that we wish to avoid. Our purpose is self-expression, not self-avoidance or self-justification. Our motive is not to “prove” our worth but to live our possibilities.”
― Nathaniel Branden, The Six Pillars of Self-Esteem

“Whoever you are, bear in mind that appearance is not reality. Some people act like extroverts, but the effort costs them energy, authenticity, and even physical health. Others seem aloof or self-contained, but their inner landscapes are rich and full of drama. So the next time you see a person with a composed face and a soft voice, remember that inside her mind she might be solving an equation, composing a sonnet, designing a hat. She might, that is, be deploying the powers of quiet.”
― Susan Cain, Quiet: The Power of Introverts in a World That Can't Stop Talking

“I worry that there are people who are put in positions of authority because they're good talkers, but they don't have good ideas. It's so easy to confuse schmoozing ability with talent. Someone seems like a good presenter, easy to get along with, and those traits are rewarded. Well, why is that? They're valuable traits, but we put too much of a premium on presenting and not enough on substance and critical thinking.”
― Susan Cain, Quiet: The Power of Introverts in a World That Can't Stop Talking