Anna Anks

“When the question is difficult and a skilled solution is not available, intuition still has a shot: an answer may come to mind quickly—but it is not an answer to the original question. The question that the executive faced (should I invest in Ford stock?) was difficult, but the answer to an easier and related question (do I like Ford cars?) came readily to his mind and determined his choice. This is the essence of intuitive heuristics: when faced with a difficult question, we often answer an easier one instead, usually without noticing the substitution.”
― Daniel Kahneman, Thinking, Fast and Slow

“when projects are late, adding more developers not only decreases individual developer productivity but also decreases overall productivity.”
― Gene Kim, The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win

“Practice does not make perfect. It is practice, followed by a night of sleep, that leads to perfection.”
― Matthew Walker, Why We Sleep: The New Science of Sleep and Dreams

“He concluded that the Lean community missed the most important practice of all, which he called the improvement kata. He explains that every organization has work routines, and the improvement kata requires creating structure for the daily, habitual practice of improvement work, because daily practice is what improves outcomes. The constant cycle of establishing desired future states, setting weekly target outcomes, and the continual improvement of daily work is what guided improvement at Toyota.”
― Gene Kim, The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win