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Bossypants
by
“When did you first feel like a grown woman and not a girl?” We wrote down our answers and shared them, first in pairs, then in larger groups. The group of women was racially and economically diverse, but the answers had a very similar
...more
“when projects are late, adding more developers not only decreases individual developer productivity but also decreases overall productivity.”
― The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win
― The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win
“students of policy have noted that the availability heuristic helps explain why some issues are highly salient in the public’s mind while others are neglected. People tend to assess the relative importance of issues by the ease with which they are retrieved from memory—and this is largely determined by the extent of coverage in the media. Frequently mentioned topics populate the mind even as others slip away from awareness. In turn, what the media choose to report corresponds to their view of what is currently on the public’s mind. It is no accident that authoritarian regimes exert substantial pressure on independent media. Because public interest is most easily aroused by dramatic events and by celebrities, media feeding frenzies are common.”
― Thinking, Fast and Slow
― Thinking, Fast and Slow
“When people are trapped in this downward spiral for years, especially those who are downstream of Development, they often feel stuck in a system that pre-ordains failure and leaves them powerless to change the outcomes. This powerlessness is often followed by burnout, with the associated feelings of fatigue, cynicism, and even hopelessness and despair. Many psychologists assert that creating systems that cause feelings of powerlessness is one of the most damaging things we can do to fellow human beings—we deprive other people of their ability to control their own outcomes and even create a culture where people are afraid to do the right thing because of fear of punishment, failure, or jeopardizing their livelihood. This can create the conditions of learned helplessness, where people become unwilling or unable to act in a way that avoids the same problem in the future.”
― The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win
― The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win
“When the question is difficult and a skilled solution is not available, intuition still has a shot: an answer may come to mind quickly—but it is not an answer to the original question. The question that the executive faced (should I invest in Ford stock?) was difficult, but the answer to an easier and related question (do I like Ford cars?) came readily to his mind and determined his choice. This is the essence of intuitive heuristics: when faced with a difficult question, we often answer an easier one instead, usually without noticing the substitution.”
― Thinking, Fast and Slow
― Thinking, Fast and Slow
“He concluded that the Lean community missed the most important practice of all, which he called the improvement kata. He explains that every organization has work routines, and the improvement kata requires creating structure for the daily, habitual practice of improvement work, because daily practice is what improves outcomes. The constant cycle of establishing desired future states, setting weekly target outcomes, and the continual improvement of daily work is what guided improvement at Toyota.”
― The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win
― The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win
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Anna’s 2025 Year in Books
Take a look at Anna’s Year in Books, including some fun facts about their reading.
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