Silvia

“There is almost no human action or decision that cannot be made to look flawed and less sensible in the misleading light of hindsight.”
― Sidney Dekker, The Field Guide to Understanding 'Human Error'

“Accountability can mean letting people tell their account, their story.”
― Sidney Dekker, The Field Guide to Understanding 'Human Error'

“Sleep is like a cat: It only comes to you if you ignore it.”
― Gillian Flynn, Gone Girl

“God grant us the serenity to exercise our bounded rationality freely in the systems that are structured appropriately, the courage to restructure the systems that aren’t, and the wisdom to know the difference!”
― Donella H. Meadows, Thinking in Systems: A Primer