Suzanne

“Our doubts are traitors..." William Shakespeare”
― Richard Koch, The 80/20 Principle: The Secret to Achieving More with Less

“people often become attached to best practices. The risk is that once we’ve declared a routine the best, it becomes frozen in time.”
― Adam M. Grant, Think Again: The Power of Knowing What You Don't Know

“Convincing other people to think again isn’t just about making a good argument—it’s about establishing that we have the right motives in doing so. When we concede that someone else has made a good point, we signal that we’re not preachers, prosecutors, or politicians trying to advance an agenda. We’re scientists trying to get to the truth. “Arguments are often far more combative and adversarial than they need to be,” Harish told me. “You should be willing to listen to what someone else is saying and give them a lot of credit for it. It makes you sound like a reasonable person who is taking everything into account.”
― Adam M. Grant, Think Again: The Power of Knowing What You Don't Know

“Organize around business functions, not people. Build systems within each business function. Let systems run the business and people run the systems. People come and go, but the systems remain constant.”
― Michael E. Gerber, The E-myth Revisited