“When faced with a problem you do not understand, do any part of it you do understand and then look at it again.”
―
―
“Scientists study the world as it is, engineers create the world that never has been.”
―
―
“The history of engineering is really the history of breakages, and of learning from those breakages. I was taught at college 'the engineer learns most on the scrapheap”
―
―
“Christine, what is your job?
Is it:
To make 25 calls per hours?
Or
To give callers courteous satisfaction, no brushoff.
It can not be both.”
― Out of the Crisis
Is it:
To make 25 calls per hours?
Or
To give callers courteous satisfaction, no brushoff.
It can not be both.”
― Out of the Crisis
“To manage, one must lead. To lead, one must understand the work that he and his people are responsible for.”
― Out of the Crisis
― Out of the Crisis
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Paul’s 2025 Year in Books
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