The reason this framework works is simple. I looked at how people actually work, rather than how they say they work. I looked at research done over decades and at best practices in companies all over the world, and I looked deeply at the
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“As the agile coach, make sure the product owner knows how to prioritize the backlog and when to have it done. Offer to coach him through the thinking needed to prioritize it, but if he declines your offer and shows up to sprint planning with the backlog unprepared, then let the consequences be what they will be. In other words, let the product owner fail.”
― Coaching Agile Teams: A Companion for ScrumMasters, Agile Coaches, and Project Managers in Transition
― Coaching Agile Teams: A Companion for ScrumMasters, Agile Coaches, and Project Managers in Transition
“In order to change people’s behavior, instead of changing the people themselves (which is hard to do without an expensive operating table), you might want to consider changing the environment, and let the people (re‑)organize themselves.”
― How to Change the World: Change Management 3.0
― How to Change the World: Change Management 3.0
“When we focus on clarifying what is being observed, felt, and needed rather than on diagnosing and judging, we discover the depth of our own compassion.”
― Coaching Agile Teams: A Companion for ScrumMasters, Agile Coaches, and Project Managers in Transition
― Coaching Agile Teams: A Companion for ScrumMasters, Agile Coaches, and Project Managers in Transition
“Change will not happen when people see it as something that doesn’t benefit them personally, or something that they’re unable to implement.”
― How to Change the World: Change Management 3.0
― How to Change the World: Change Management 3.0
“Goals that people set for themselves and that are devoted to attaining mastery are usually healthy. But goals imposed by others—sales targets, quarterly returns, standardized test scores, and so on—can sometimes have dangerous side effects.”
― Drive: The Surprising Truth About What Motivates Us
― Drive: The Surprising Truth About What Motivates Us
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