Alexander

“I’ll use opportunities to represent customer needs, pain points, and desires collectively and the opportunity space to represent the problem space as well as the desire space.”
― Teresa Torres, Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value

“You want to summarize what you are learning in a way that is easy to understand, that highlights your key decision points and the options that you considered, and creates space for them to give constructive feedback. A well-constructed opportunity solution tree does exactly this.”
― Teresa Torres, Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value

“ill-structured problem”—also commonly called a “wicked problem.” Ill-structured problems are defined by having many solutions. There are no right or wrong answers, only better or worse ones.”
― Teresa Torres, Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value