Jack William

“A dose of complexity can disrupt overconfidence cycles and spur rethinking cycles. It gives us more humility about our knowledge and more doubts about our opinions, and it can make us curious enough to discover information we were lacking.”
― Adam M. Grant, Think Again: The Power of Knowing What You Don't Know

“the big winners in corporate history consistently surpassed a threshold level of innovation required to compete in their industries. But what truly set the big winners apart was their ability to turn initial success into a sustained flywheel, even if they started out behind the pioneers”
― James C. Collins, Turning the Flywheel: A Monograph to Accompany Good to Great

“When we express our needs indirectly through the use of evaluations, interpretations, and images, others are likely to hear criticism. And when people hear anything that sounds like criticism, they tend to invest their energy in self-defense or counterattack. If we wish for a compassionate response from others, it is self-defeating to express our needs by interpreting or diagnosing their behavior. Instead, the more directly we can connect our feelings to our own needs, the easier it is for others to respond to us compassionately”
― Marshall B. Rosenberg, Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships