Status Updates From The Customer Rules: The 39 ...
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service by
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Andrea
is on page 181 of 208
So glad I pushed through and finished today. Wish it wasn’t 11 at night but day off didn’t go as planned. But the end I was reading quickly and not absorbing as much. Some good info but a lot can’t really be applied to my job. I didn’t fully appreciate this because I wasn’t in the mood. Good to be done because it felt pretty stretched out at the end. Def took me too long to read which made it worse.
— Feb 20, 2026 07:58PM
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Andrea
is on page 122 of 208
Another irritating day of trying to read and being too busy. Having it be so interrupted was really annoying and making it worse at the lack of progress when I wanted to finish today. The short chapters feel so jerky. There are way too many. Sometimes feels like stories are just shared that are irrelevant and at times not much substance, like grandson’s rule..So ready to finish.
— Feb 19, 2026 07:02PM
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