Status Updates From How to Talk with Anyone abo...

““A 2021 study of 889 employees by Catalyst found that the positive effects of empathy include innovation, engagement, retention, inclusivity, and work-life balance: “We found that empathy is an important driver of employee outcomes…” — is it for robots? I’m hate reading this book

“But here is the reality that we all face: difference is the primary feature of everything in nature. The universe is defined by difference.” — this word is mentioned in the book 120 times