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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture, 3rd Edition

The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture, 3rd Edition
by

BreAnne O. Reeves; Robert Spector

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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture, 3rd Edition

David Kirk

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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture, 3rd Edition

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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture, 3rd Edition

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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture, 3rd Edition

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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture, 3rd Edition

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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture, 3rd Edition