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The Coaching Manual: The Definitive Guide to The Process, Principles and Skills of Personal Coaching (4th Edition) The Coaching Manual: The Definitive Guide to The Process, Principles and Skills of Personal Coaching (4th Edition)
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Sarah
Sarah is on page 102 of 356
Loved the illustrated examples and diagrams
Jan 06, 2026 02:04PM Add a comment
The Coaching Manual: The Definitive Guide to the Process, Principles & Skills of Personal Coaching

Sarah
Sarah is on page 39 of 356
Practical reflection questions. Relatable scenarios and thoughts.
Jan 05, 2026 03:44PM Add a comment
The Coaching Manual: The Definitive Guide to the Process, Principles & Skills of Personal Coaching

Sarah
Sarah is on page 20 of 356
Jan 03, 2026 05:06PM Add a comment
The Coaching Manual: The Definitive Guide to the Process, Principles & Skills of Personal Coaching

Sarah
Sarah is on page 17 of 356
At this point in my life, the book feels uncannily relevant, as if it’s guiding me through my own crossroads! Loving it so far.

Side note: You really need breaks between ideas to reflect and digest the information
Jan 03, 2026 04:44PM Add a comment
The Coaching Manual: The Definitive Guide to the Process, Principles & Skills of Personal Coaching

Sarah
Sarah is on page 11 of 356
It’s getting interesting
Jan 02, 2026 10:14PM Add a comment
The Coaching Manual: The Definitive Guide to the Process, Principles & Skills of Personal Coaching

Ondrej Ko
Ondrej Ko is on page 212 of 356
Research suggests that our intelligence (our IQ) might account for just 20 per cent of our career success. The rest is down to our personality, (preferences, attitudes, postures, etc.) and, of course, emotional maturity. This is great news because, although personality and IQ remain fairly fixed over time, our emo-tional maturity is something we can always work on, to develop and improve.
Nov 09, 2025 05:42AM Add a comment
The Coaching Manual: The Definitive Guide to the Process, Principles & Skills of Personal Coaching

Ondrej Ko
Ondrej Ko is on page 211 of 356
Emotional maturity-a key to coaching

It is important to recognise that we do not always occupy one fixed place: metimes, we are relaxed and resourceful; sometimes, we are uptight and crit-al. To be an effective coach, we want our general levels of emotional maturity most circumstances to stay healthy. By 'healthy', I mean that our behaviours d responses create a mostly constructive effect over time.
Nov 09, 2025 05:36AM Add a comment
The Coaching Manual: The Definitive Guide to the Process, Principles & Skills of Personal Coaching

Ondrej Ko
Ondrej Ko is on page 115 of 356
Coach the person, not the issue

In coaching, remember to focus primarily on the person in front of you, rather than their issue. Sometimes, we can get so involved in the engaging challenge of a situation that we forget that our role is not to solve some-one's issues for them. By using behaviours such as silence, summarising and questioning, we support the coachee to find their own solution. Of course, at times it's
May 22, 2025 04:04AM Add a comment
The Coaching Manual: The Definitive Guide to the Process, Principles & Skills of Personal Coaching

Ondrej Ko
Ondrej Ko is on page 74 of 356
Keeping things simple

Simple questions often have the greatest impact because they allow your coachee to use their energy to form their response, rather than to try to under-stand the wording of the question. In addition, simple questions often get 'to the heart of the matter' more easily, because of their direct (straight-talking) nature: for example, 'What's important about that?' or 'What causes this?' We obvious
May 21, 2025 01:16AM Add a comment
The Coaching Manual: The Definitive Guide to the Process, Principles & Skills of Personal Coaching

Ondrej Ko
Ondrej Ko is on page 58 of 356
Relationship factor: openness and trust

A successful coaching relationship is built on a foundation of openness and trust between the coach and the coachee. As a coach, you encourage this by being open with your coachee and demonstrating that you are someone they can trust.
May 21, 2025 01:07AM 1 comment
The Coaching Manual: The Definitive Guide to the Process, Principles & Skills of Personal Coaching

Ondrej Ko
Ondrej Ko is on page 49 of 356
At a Glance

Watch my feelings!

It is okay to mirror positive feeling words

Sometimes, we need to acknowledge someone's feelings as a way of empathising with them, or to demonstrate we understand what they have said. Here, it usually works best to use the exact words or phrase they use.

But

avoid embedding negative feelings...
May 21, 2025 12:59AM Add a comment
The Coaching Manual: The Definitive Guide to the Process, Principles & Skills of Personal Coaching

Ondrej Ko
Ondrej Ko is on page 40 of 356
BELIEFS WE OPERATE FROM

Once skills are acquired, it's not like riding a bike - we coaches do forget! These skills are more like muscles; they must be used regularly to keep them strong.
May 21, 2025 12:57AM Add a comment
The Coaching Manual: The Definitive Guide to the Process, Principles & Skills of Personal Coaching

Ondrej Ko
Ondrej Ko is on page 40 of 356
Fundamental skills of coaching

Building rapport and relationship

Constructive feedback

Focused levels of listening

Asking effective questions

Use of intuition

BELIEFS WE OPERATE FROM

Once skills are acquired, it's not like riding a bike - we coaches do forget! These skills are more like muscles; they must be used regularly to keep them strong.
May 21, 2025 12:53AM Add a comment
The Coaching Manual: The Definitive Guide to the Process, Principles & Skills of Personal Coaching

Sophie
Sophie is on page 58 of 356
May 19, 2025 07:26AM Add a comment
The Coaching Manual: The Definitive Guide to the Process, Principles & Skills of Personal Coaching

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