1. Importance or non verbal cues - assess their 'mood' and 'energy', then match these with theirs (your tone of voice, volume, facial expression, laughter)
2. Conflict consists of surface issue & emotional issue (not wanting a baby vs. spouse prioritise career over family life)
3. In a conflict, prove you’re listening, not waiting for a rebuttal: ask questions, summarise, ask if you got it right.
— Jun 21, 2025 11:57PM
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