author: "while im using the word 'patient,' he never used it. He referred to those who came to him as a person, or more preferably by name. He intuitively knew that calling someone a patient did something negative to their sense of personal worth, and that it impaired the strong relationship between his patients and himself, which he considered essential to success." YEP. PUTS DISTANCE AND DISTRUST, LIKE A CONTRACT.
— Sep 10, 2025 03:53AM
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