Jason Waltz’s Reviews > Never Split the Difference: Negotiating as if Your Life Depended on It > Status Update

This has been an excellent section on understanding the other side of any negotiation and playing accordingly. It's a great maxim too, to not follow the Golden Rule when negotiating.

Last 2 pages have been strong advice on using 'calibrated questions' starting with how or what. This is terrific advice that works just as well in difficult relationships as it does in negotiations.

Good stuff here.

Been a fun and good read thus far.

Fascinating: we cannot make a decision, even though we may understand it and be able to logically articulate it, without emotion. (Antonio Damasio's discovery.)

Great explanation and usage example of the 'accusation audit'...which I really have to remember to employ.

Interesting yet actually helpful example of Oprah Winfrey as a master negotiator.